Hi,
Today I bought the KK M32 + Komplete Standard bundle that was part of the Summer Sales but I have been struggling to get anything working ever since.
Not only is Native Access 2 being extremely uncooperative (I had to download the old White version to get anything working reliably on both my M1 Mac and my Windows PC), I am unable to use any of the purchased software.
This KB article suggests that I should be able to use them even before receiving the hardware:
But, even though I followed all of the instructions to a T, I'm still stuck with everything that I download showing up as demo versions, in spite of the fact that I should now own the software.
I have contacted support but I have yet to hear back from them, so in the meantime I am posting this here since I doubt I am the only one facing this issue.
Thanks in advance for your help,
Titus