Maschine Mk3 White line on the screen,

Daniel Gonçelves
Daniel Gonçelves Member Posts: 2 Member
edited October 2024 in Maschine
IMG20230509141628.jpg

Today this happen, any ideias?

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Best Answer

  • D-One
    D-One Moderator Posts: 3,652 mod
    edited May 2023 Answer ✓

    Screen lines are generally a sign of HW failure, sorry to bring bad news. If you're lucky it's just the internal ribbon screen connector that got loose. I'd open it to see, but of course, this voids your warranty in case it's still valid, up to you if the risk is worth it.

    Contact HW support to see what they say, you will prob have to send it in for repair I think.

    This is how it looks inside

    Screenshot 2023-05-09 at 14.33.49.png

    The two wide golden ribbons are for the screens.

Answers

  • D-One
    D-One Moderator Posts: 3,652 mod
    edited May 2023 Answer ✓

    Screen lines are generally a sign of HW failure, sorry to bring bad news. If you're lucky it's just the internal ribbon screen connector that got loose. I'd open it to see, but of course, this voids your warranty in case it's still valid, up to you if the risk is worth it.

    Contact HW support to see what they say, you will prob have to send it in for repair I think.

    This is how it looks inside

    Screenshot 2023-05-09 at 14.33.49.png

    The two wide golden ribbons are for the screens.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,856 mod

    And here's a direct link to our Hardware department: https://bit.ly/NISupport_Hardware

  • Daniel Gonçelves
    Daniel Gonçelves Member Posts: 2 Member

    Thank you!

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