Support ticket auto-answer says i asked for Battery 1-3 support, but i asked for Battery 4 support

catch-22
catch-22 Member Posts: 58 Member
edited January 2023 in Battery 4

Hi,

After creating a support ticket (# 3594388) i got an auto-answer implying i asked for Battery 1-3 support which isn't supported anymore. But i never asked for that, i asked for Battery 4 support. Does that mean my ticket won't get processed?

Thanks

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