Would like to update V Collection, but license is at Arturia

Krister Nielsen · January 2023

I own V Collection 7 which I bought via the Arturia website back in 2019. Currently NI are having a €99 update sale for VC9 that I would like to take part off. Problem is that my license is over at Arturia.

So when I'm logged into my NI account and try to buy the update I get this message:

“This update only works for registered users of Arturia V Collection 1-7.”

Arturia is selling the same upgrade for €149, but hey... €50 is quite a lot to save is possible; is there any way to make this work?

Jeremy_NI · January 2023

@Krister Nielsen I double checked, some of the updates would be available even if you bought the bundle elsewhere. My apologies for carrying out wrong information. Please get in touch with our order support agents to be 100% sure: https://bit.ly/NISupport_OP

Krister Nielsen · January 2023

Alright, thank you. I just five minutes ago decided to buy it via Arturia since they miniFreak was included at half price. Thank you for your reply though.

Nico_NI · January 2023

https://community.native-instruments.com/discussion/comment/49313#Comment_49313

Quite a nice deal too, the Minifreak seems like a pretty cool thing.

Jeremy_NI · January 2023

Hey @Krister Nielsen Well, unfortunately, these NKS offers are exclusive and only apply for users who already bought the V Collection through our website. Maybe Arturia will make similar promotions in the future.

Jeremy_NI · January 2023

@Krister Nielsen I double checked, some of the updates would be available even if you bought the bundle elsewhere. My apologies for carrying out wrong information. Please get in touch with our order support agents to be 100% sure: https://bit.ly/NISupport_OP

Would like to update V Collection, but license is at Arturia

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