Problem: Crackling when playing m4a ITunes music files in Traktor pro 3.7.

Ulli · 2022-12-14T10:01:06+00:00

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Ulli

Hello,

I use Windows 11, Traktor pro 3.7. and Z1.

At the beginning of November 22 my m4a files from ITunes crackled when playing in Traktor program. Mp3 files were ok.

So I reset everything in my computer and reinstalled Windows 11, Traktor pro 3 and ITunes.

The crackling with m4a music files still exists.

The support team of native Instruments recommended me,

to reset my computer to Windows 10.

I have not done that yet as I reinstalled everything just before. Currently I am converting my m4a to mp3 formats.

However, this is not a solution for me in the long run.

Who has or had this problem and can help me? I would like to know why m4a files crackle in my tractor program and how I can solve this problem.

Thanks!

Greetings Ulli

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Russel H

Hi, like many I also had to play a party on New Year’s Eve but couldn’t use Traktor Pro 3 because of AAC issues. I used Traktor DJ 2 instead with a controller. Whilst it lacks the advanced functionality of Pro 3 it does at least play AAC files correctly and I was able to import my main playlists by installing it alongside PRO 3 on the same machine. Please fix this NI, this isn’t really acceptable.

Ulli

https://community.native-instruments.com/discussion/comment/47382#Comment_47382

Thank you for sharing!

Michel Boutet

exactly the same problem on the last purchases in December for me, cracking and variation in sound level.

I think itunes version is the problem.

Ulli

https://community.native-instruments.com/discussion/comment/48077#Comment_48077

How do you handle this problem?

lord-carlos

The latest beta addresses this problem.

Ulli

https://community.native-instruments.com/discussion/comment/48119#Comment_48119

Wow.

Thanks for this tip!

I don't know if I should try the beta version.

I am a beginner with Traktor and I don't know if I will get new problems with the beta version.

What do you think about the risk?

lord-carlos

https://community.native-instruments.com/discussion/comment/48121#Comment_48121

If it does not work you can always switch back.

Though if you can, I would wait a bit for the next beta. There is currently a bug where you yourself have to copy some data over from the current installation. Makes the installation slightly more inconvenient.

Ulli

https://community.native-instruments.com/discussion/comment/48127#Comment_48127

Many thanks for this info!

I will still wait.

Edgars Bercis

Same issue here. Discovered it during the gig. mp3 and FLAC work fine. When m4a is converted to mp3 also works fine. The beta version resolved the issue but had to roll back to stable version because cue point buttons were not working.

Running Windows 11 on Core i5 vPRO 10th gen with Traktor Kontrol S4 MK3.

mykejb

https://community.native-instruments.com/discussion/comment/48547#Comment_48547

You need to copy the QML files from 3.7 to 3.8 to make the pads and buttons work on the S4 - there's a bug report in the 3.8 beta forum about it with a solution.