Any way to roll back from Kontakt 7.1.3?

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thorburn
thorburn Member Posts: 3 Member
in Kontakt

Hi all,

Feeling a little desperate as I haphazardly updated to Kontakt 7.1.3 whilst in a heavy workload and it has been giving me a lot of trouble. It is now suddenly maxing out my CPU when before it was barely using any, thus making it unusable.

Is there a way to roll back a version for now?

Thanks so much in advance for any help, much appreciated

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Answers

  • Paule
    Paule Member Posts: 1,328 Expert
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    We the users can't answer your question.

    Please open a ticket at NI Support. See on top the right button.

  • thorburn
    thorburn Member Posts: 3 Member
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    I did before posting this, just wondered if anyone would know faster or had gone through the same thing, as time isnt on my side

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,713 mod
    edited December 2022 Answer ✓
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    @thorburn Here is the previous version of Kontakt:

    Kontakt 7.0.11 for Mac

    Kontakt 7.0.11 for Windows

  • thorburn
    thorburn Member Posts: 3 Member
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    https://community.native-instruments.com/discussion/comment/44657#Comment_44657

    Amazing thanks Jeremy, and Paule it worked!

  • rdalcroft
    rdalcroft Member Posts: 172 Helper
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    I concur heavy latency spikes. this version is no good

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,713 mod
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    @rdalcroft If you encounter a specific issue, please create your own post with more details or contact our Kontakt specialists.

  • outland
    outland Member Posts: 9 Member
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    I'm on a Windows machine (Win10 Pro) and in Bitwig 4.4.6 (and 4.4.3,) I receive "Error loading preset" windows that inform me that there is an "Invalid stream format." While Kontakt does load, it takes so long that I have to wait out past the "Plug-in host is not responding" windows (one for each instance of Kontakt 7) asking me if I want to terminate Sandbox. Kontakt takes really long to load in Studio One 6 as well. It just doesn't feel stable to me (though I admit this is a somewhat subjective evaluation; as far as I can tell, it hasn't caused any crashes yet.)

    So, though it does load, to be safe, I've just DL'ed the Kontakt 7.0.11 version from the link above.

  • outland
    outland Member Posts: 9 Member
    edited December 2022
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    Okay, 7.011 did not solve the "Invalid stream format" issue. I guess that being what it is, I wil updtae back to 7.0.13.


    FWIW. Any comment or suggestion is appreciated.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 9,713 mod
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    @outland My suggestion would be to contact our Kontakt specilaists here: http://bit.ly/NIsupport_kontakt and maybe post a screenshot of the error message here?

  • outland
    outland Member Posts: 9 Member
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    https://community.native-instruments.com/discussion/comment/44784#Comment_44784

    Thanks Jeremy. Will do.

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