One of the white keys on my keybed is hard to press, to make it send a note. Does someone know what I can do about this?
Please contact hardware support for options : N.I. Support (all)
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I started a ticket with them that same day. Still no reply.
@Jeremy_NI , no reply since September 29 ? , this sounds as if possibly needing looking into…
My colleagues got back to you on October 1st (request 4644262). Please check your inbox, spam, filters, etc…and get back to them.
You're right, their email was marked as read for some reason, sorry. Testing it with hundreds of presses seems to have made it a little better. Maybe the keybed just needs to be broken in more, or there is lint in there.
Feature request: The light guide, for scales etc. There are the always bright lights (scales, octaves etc.). Could you guys make it go from bright to dim on key press (opposite of dim lights that go from dim to bright on key press) to give it an animation. Pushing those keys and no animation is strange.
