Why is my Komplete Content folder appearing in Komplete Kontrol browser, and how can I fix it?

I recently moved my komplete content folder to a new external drive. I believed I had done everything correctly through Native Access as it relocated everything fine, and Kontakt 6 still works as expected,

however when I open Komplete Kontrol or Kontakt 7, it shows my komplete content folder in the browser instead of the individual libraries as it normally should (I'll attach an image of this)

I think that this usually happens if you move content after installation without following the proper guidelines for moving things (delete content at old location and relocate content using Native Access) and that you rather have just moved something, moved something to the wrong location or moved something and kept old location also.

I am not entirely sure how to get a good overview of things and remedy this.

Be sure to be using latest version of Native Access for your OS

Try exit all applications ,

then reset the Native Access XML file , look at section 8 here : My Product is Missing in Native Access .

then reboot

then reset the KK DB My Komplete Kontrol Browser is Empty or Incomplete

then reinitialize the KONTAKT Database

.

Moving a Native Instruments Product to Another Location on Your Computer

Using the Repair / Relocate All Function in Native Access

.

Sorry , I am not sure , I can not remember exactly the way that this were fixed last time (it's has been seen a time or two before).

I will have to ask @Jeremy_NI , could you please remind us how are this fixed ? (Jeremy_NI will not be here before Monday or later)

Path changes that you do in Native Access file management only works for future downloads after that you set it. As far as I know then N.A. will still remember stuff as being at old place unless that you use the relocate function instead. (See my initial post)

I've reset my komplete kontrol and kontakt databases but it's still appearing as a folder.

Problem is that Kontakt and Komplete Kontrol gets some of their information from Native Access so that as long as there is something wrong in how Native Access views things then that will be transmitted to KK and Kontakt. That is why I initially suggested that you reset the N.A. XML first before any reset of KK and Kontakt DB. However then I am not sure if the N.A. XML reset would fix it why I asked for Jeremy_NI's opinion. In theory then what you lack is to re-locate stuff in Native Access but how to get around that when you have first neglected doing that when you should that I can't say for sure.