Machine crackles every few seconds when used as primary Audio Interface. Even outside of NI Software

FracturedSignals
FracturedSignals Member Posts: 4 Newcomer
in Maschine

Anybody have any ideas as to why this could happen? It pops when I'm watching youtube videos or just playing music through my browser. It has pops whether I set it to ASIO or WDM. It pops whether my buffer is at 96 or 1024. I've reinstalled, Installed drivers, Tried ASIO4All, Tried windows power settings, tried all combinations. It doesn't even change a little bit.

If I hook the outputs to my Scarlett 2i2 it sounds just fine. Not a single pop and the Maschine softare (and hardware) work just fine in combination with my Kontrol S61.

I'm heavily leaning towards faulty hardware. I purchased this on Ebay. It came in the box and everything. Looks brand new almost.

I was wondering if anyone had any ideas before I start a return. I really love it… but I Can't work with this popping/crackling.

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  • FracturedSignals
    FracturedSignals Member Posts: 4 Newcomer

    oh, and my specs are Core i9/96gb/RTX4090/2x4TB Samsung Evo SSD

  • FracturedSignals
    FracturedSignals Member Posts: 4 Newcomer

    Cables are BRAND NEW purchased today actually and they work fine with the Scarlett.

  • FracturedSignals
    FracturedSignals Member Posts: 4 Newcomer

    It also does this with or without a power supply installed and I am using the NI official power supply.

  • 6xes
    6xes Member Posts: 894 Pro
    edited June 9

    i would look at your setting inside your windows audio settings… and set the sample rate, to that of the audio hardware(scarlett2i2)

    ideally you want your sample rate to be matching… across the board… ie …in every application you use

    if the samplerate is different in applications or windows to that of the hardware… a conversion process takes place, which sometimes results in crackles pops etc..

    so ideally change your sample rate in the windows audio settings to match that of your hardware… 44100 or 48000

    likewise when using samples inside applications…. follow the same rule, of using matching sample rates

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,709 admin
    edited June 13 Answer ✓

    Here's also a list of things to check for processing audio on a Windows system: Windows Tuning Tips for Audio Processing

    And this one specific to Maschine: Managing Computer Performance with Maschine

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