Komplete Kontrol 3 - Slow previews (KBDSW-7936)

@Matthew_NI It's terribly slow in the browser.

I've created the thread here:

ive just updated to 3.5 and the problem still persists. it is slow switching between presets using the arrow keys. this lag did not exist in kk2.9.

i got so excited when i saw the release notes but it was an anti climax when i discovered it is still the same.

i am using the stand alone version of kk3.5, no difference at all. i really wish you guys at ni would have just stuck with 2.9. i think just about everyone who used 2.9 is unsatisfied with v3 onwards

please please please go back to 2.9 and make it compatible with mk3 keyboards

hi, no i am on pc running windows 11. pretty modern and powerful i9 computer

Sorry to chime in here, but it's simply not true that "very few people used those features". Even if this phrase has now been repeated by NI many times since almost two years, it doesn't become any truer.
You know exatly that many people are opted-out when it comes to submitting user data to NI. So, if only things are believed which can also be measured by your automated counters, I guess your results may be completely inaccurate. And even if not all users are frequently using all those nice KK2.9.6 features you would call "power-user features", what's wrong with that?

Let's say you have bought a fast car you can 100% rely on and from which you know by experience that it can reach a certain maximum speed. Someday you decide to do your regular car service at the workshop because some software updates have also been recommended to you. You hope for the best, as you're expecting improvements that have been promised. But instead, the workshop mechanic degrades your car by electronically limiting your maximum speed, even there is no law in place to enforce such an act. The mechanic doesn't even tell you in advance to do so. You finally get your car back and must sadly find out that from now you cannot drive your car anymore as fast as you could before. Officially, only the new software is supported by the vendor and you get told that you must live with that fact.

Would you really like to get treated like that? Of course, nobody drives his car at 100% maximum speed all the time, but if this is sometimes appreciated or even explicitly necessary, why should the car owner suddenly give up his car's capability just because someone else has decided to do some backwards-looking changes to the vehicle? And if the owner is asking why this strange thing has been decided without even asking him in the first place, he just gets the answer that nobody needs to drive that fast anyway. It's all in the name of environmental aspects and reducing costs. Sorry, but this is exactly the symbol that applies to the KK3 introduction, and for sure I don't like that kind of policy.

i guess your claims of 'very few' are being disputed. please do us all a favour and make 2.9 work with mk3 keyboard

I want to say the same, this is something broken that worked in 2.9 and earlier not a feature request for something new. Scrolling through previews of sounds is a basic part of the software nothing fancy or power user.

I've recently upgraded to an M3 Max Laptop and it's improved it but as others have said still stutters and has issues when you hold the arrow keys down. This has been a long time now and a pain. The NKS system is so useful and fast to find sounds, using NI stuff as well as Arturia U-HE etc… and I used lots from Freelancesoundlabs as well that have worked perfectly till 3.0. I'm using a MK2 Komplete Kontrol keyboard. I don't see enough to upgrade other than a bigger screen and I liked the Maschine intergration I still use so don't want to change my controller at the moment and shouldn't have to if that solves it.

Thanks for the feedback. You mean you can hold down the arrow key and have the same srolling through preset speed as you have with 2.9.6? Did you change something from your first post that you got an improvement?