Please make all UIs scalable

I too have officially requested support for this (they couldn't help - surprise!). Here's the thing though. I don't think that asking nicely is going to help. NI have ignored this issue for years, and likely they can continue to ignore it for several more. It's not costing them anything to ignore it.

I believe we need to do two things:

a) Complain as loudly as possible to NI management. If you can't email them or pester them via social media, then send them a letter:

NATIVE INSTRUMENTS NORTH AMERICA, INC.

6725 Sunset Boulevard

5th Floor

Los Angeles, CA 90028

NATIVE INSTRUMENTS GMBH

Schlesische Straße 29-30

10997 Berlin,

Germany

The CEO is a guy called Constantin Koehncke, who is apparently based in the LA office,

b) Stop buying NI products until they descope some silly feature request and solve this. All they have to do is support UI scaling in VSTs and "problem solved"; this is not an especially hard thing for them to do. I've almost certainly spent thousands on NI products over the last few years, and had been intending to buy more. I'd bet that I'm far from the only person on this topic who has spent a lot of money on NI tools.

But, I'm done - this is ridiculous - why should any of us have to put up with 4" wide Kontakt windows (see attached, below)? Yes, I like Kontakt - it's an excellent sampler. But Halion is at least as good, and at least I can read the damned thing!

Let's stop moaning about this in the NI forums and start putting real pressure on them...

Does it strike anyone else as odd that this is by far the most active topic on this board and yet it is not visible anywhere in the section "Komplete General"?

Only when you search for "scaling" or "user interface" will you find this thread.

I realize that there are possibly more relevant discussions than this one, but at the end of the day i would still expect it to show up on the "Komplete General" front page when somebody makes a post here (like it used to do).

I work at an audio software company too and also moderate our online community. So I understand the stress, TRUST ME I do, but there is no way I would ever suppress a discussion like this no matter how uncomfortable it is for me and or the devs.

In fact, if it reached this level of popularity I would talk to the developers and management to form some sort of statement, and then keep engaged in the discussion so it doesn't look like we are trying to sweep this one under the rug.

"My assumption is that the way they built their UI is all about pixel layout, and just stretching the pixels would make the products look jagged and blurry."

A good example of this is when Waves recently introduced their version of scalable UI's. In a similar predicament, they made the pixel layout available in several zoom levels. They look fuzzy when enlarged, so that solution is a compromise. Some are better than others, but it's better than nothing, I suppose...

Plugins that are originally laid out with pixel bitmaps, need to be re-written to use scalable vector graphics. No blurriness or jaggies with that method, but it's a substantial development effort. That would also require an entire re-do of the plugin graphics.

The Americans with Disabilities Act has slowly had its reach extended by US courts, and it’s now generally expected that all websites and software* at least make basic attempts to enable usability for people with disabilities, such as poor eyesight. An unscalable tiny window doesn’t remotely come close to meeting the W3C WCAG requirements for usability (https://www.w3.org/WAI/WCAG21/Understanding/intro#understanding-the-four-principles-of-accessibility) for example. (* The exception is for privately held companies with under 15 employees. I don’t believe NI qualifies.)

Has anyone thought about finding a lawyer (presumably on a contingent fee basis) to take a case against NI for violating ADA? They are well-funded and would therefore likely make an excellent target for litigation.

Im not gonna buy or update my komplete ultimate edition till NI gonna introduce scaling to their plugins, especially Absynth, Massive, Super 8, FM and other reaktor and kontakt instruments.

Seems like NI could retain a lot more customers and even gain some new ones if they just updated their plugins to 2022 modern standards. Isn't that the company's primary objective? To provide high quality audio software? At least thats what their flashy in-your-face advertising comes across as.