Dear Community,
I am encountering a critical issue while installing NIHardwareAgent via Native Access. Below are the details:
Issue Description
Error:
When attempting to install components (e.g., Komplete Kontrol), the following message appears:
«Installation Failed: You may need to grant full disk access to Native Access and the Daemon».
Steps Taken:
Granted Full Disk Access to Native Access and NI Daemon in macOS settings.
Disabled FileVault and antivirus software.
Reinstalled Native Access multiple times, deleting all associated files (including folders in /Library/Application Support, ~/Library/Caches, etc.).
Updated macOS to Sequoia 15.4 and verified hardware compatibility (MacBook Air 2020).
Current Status:
After logging into my Native Access account, NIHardwareAgent is not detected, blocking the installation of all products. Logs show file access errors despite all permissions being granted.
Request
I kindly request assistance in resolving this issue, as standard troubleshooting steps have failed. Potential causes include:
Permission conflicts in macOS Sequoia.
NIHardwareAgent incompatibility with the new OS version.
Corrupted system files.
Attachments:
Screenshots of the error (see attached).
Installation logs from ~/Library/Logs/Native Instruments.
System configuration:
Model: MacBook Air 2020 M1.
macOS: Sequoia 15.4.
Native Access version: Latest, downloaded from your website.
I would be very grateful for help, but my macbook still does not see this file!!!