Native Access opens off screen

custodyin · March 17

I have a dual monitor setup, suddenly Native Access opens but appears to be opening off screen. If I minimize/maximize the window I can see it going off to the left, even though my screen is extended to the right. It's like every time I open Native Access there's some new issue. How can I find a workaround for this since? I saw this as a closed from years ago so I don't have confidence that this is going to be fixed.

PoorFellow · March 17

https://community.native-instruments.com/discussion/43494/native-access-opens-off-screen

Did you try fix found by other people ?

1 : Quote : I found the fix. Right click on the taskbar on the instance of NI, then click on Maximize. It will bring the app into the main display. I know it's been many years since this question, but I did not find an actual answer anywhere.

2 : Tips: Native Access only shows on Win10 taskbar if two monitors

3: Native Access Doesn't Load/show

If the problem persists then please contact N.I.Native Access and Installation Support .

In case that you need guidance contacting support : Please read : how to get support !

BIF · March 17

This happened to me a lot under Windows 10, but never (so far) under Windows 11. It's not a problem with Native Access, because it would happen with any windows application that could be used maximized or not maximized.

And yes, @PoorFellow 's "suggestion #1" was always the fix.

Maximize the window. It should maximize to one of the available monitors. Then you can drag the top of the window to whichever monitor you want it on. Once it has been positioned on the desired monitor, then you SHOULD be able to close the application and Windows will remember where you put it.

Good luck to OP!

mykejb · March 17

You can also Use Alt-Tab to select the Native Access application. Hit Alt-Space then M. You can then use the cursor keys to move the window back onto the screen.

Native Access opens off screen

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