Hello, I am having issues installing Aurora, Plasma, and Cascadia through Native Access. Every time I try, I get the error:
"Installation failed: Review your location preferences."
What I’ve tried so far:
✔ I set all installation locations to their default paths:
- Download Location:
C:\Users\Public\Downloads
- Application Location:
C:\Program Files\Native Instruments
- Content Location:
C:\Users\Public\Documents
✔ I installed other products from Music Production Suite Pro successfully, like Neutron 5, Ozone 11, and VocalSynth 2.
✔ I tried running Native Access as administrator.
✔ I uninstalled and reinstalled Native Access.
✔ I checked my account, and I am subscribed to Music Production Suite Pro, so I should have access to these plugins.
💡 Important:
I was able to download the demo versions of Aurora, Plasma, and Cascadia from iZotope Product Portal, but Native Access does not recognize them as part of my subscription.
❓ Has anyone else had this issue? How can I fix it?
Thanks in advance for your help!