2025 Outlook: Maschine, Kontrol, and NKS Hardware Partnerships

There must be a misunderstanding here. You seem to think that our offices were completely shut for the holiday season but this is not correct. We had staff in these periods except for New Year's Day and Christmas. We had agents in there. If I intervened in the forum it was on my office time, as all NI representatives in the forum. Every year we have a similar backlog and reply times are longer than usual and impatience builds up, especailly when people are used to really short reply times. That doesn't mean there is no room for improvement. We're working on making support easier to reach and hopefully we'll be better armed for new year's big sales special.