I bought the standard Komplete package, and everythings in demo mode, I see that this is an issue that hapens from time to time so i followed the knowledge base on it and no change. Support just pointed me back to the KB. Help
so i followed the knowledge base on it and no change
Were you using latest version of Native Access for your OS ?
before you tried the trouble shooter here : My Products Are Showing As DEMOin Native Access , especially '2. Your activation fails because of corrupted or missing activation tokens' and '3. You have corrupted XML files' (delete both NA XML and Kontakt/product XML) then restart computer and log in again to see if that helps
If problem persists then please contact N.I. Native Access and Installation Support .
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
