Native Access 2 startup time

[Deleted User]
[Deleted User] Posts: 249 Newcomer
edited October 2024 in Native Access
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Best Answers

  • Ryan_NI
    Ryan_NI Customer Care Posts: 191 mod
    Answer ✓

    hey @Reefius - We're aware of the issue with the loading times and we are actively working on improving them.

    regarding NA1 always requesting the pw:

    that can be fixed by removing the following files/folders:

    ~/Library/Application Support/Native Instruments/NTK

    User/Library/Application Support/Native Instruments/NTK

    /Users/Shared/Native Instruments/NTK

    hope that helps! let me know if you have any questions.

  • Ryan_NI
    Ryan_NI Customer Care Posts: 191 mod
    Answer ✓

    thanks for getting back! glad to hear it's all good for now :) feel free to reach out if anything else comes up.

Answers

  • Ryan_NI
    Ryan_NI Customer Care Posts: 191 mod
    Answer ✓

    hey @Reefius - We're aware of the issue with the loading times and we are actively working on improving them.

    regarding NA1 always requesting the pw:

    that can be fixed by removing the following files/folders:

    ~/Library/Application Support/Native Instruments/NTK

    User/Library/Application Support/Native Instruments/NTK

    /Users/Shared/Native Instruments/NTK

    hope that helps! let me know if you have any questions.

  • [Deleted User]
    [Deleted User] Posts: 249 Newcomer
    The user and all related content has been deleted.
  • Ryan_NI
    Ryan_NI Customer Care Posts: 191 mod
    Answer ✓

    thanks for getting back! glad to hear it's all good for now :) feel free to reach out if anything else comes up.

  • masterkush710
    masterkush710 Member Posts: 1 Newcomer

    I'm here 6 months later looking up why it takes so long for this to start up on my new M1. My start up times are more like 5-10 minutes. that is absolutely unacceptable.

  • [Deleted User]
    [Deleted User] Posts: 249 Newcomer
    The user and all related content has been deleted.
  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin

    @masterkush710 There was a big issue in Native Access last night and this morning, that might have affected you: A note about Native Access downtime (21.11.2022)

    Is the start up still slow?

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