NI Marketing - get out of my session!

MarkD
MarkD Member Posts: 1 Member
edited January 2 in Komplete General

I'm here writing, instead of scoring a film, because all of a sudden when I open an instance of Komplete Kontrol to adjust an instrument I'm hit with a distracting popup that's trying to sell me a Kontakt 8 upgrade, and it's completely interrupting my flow state. As if the incessant email marketing wasn't enough? Get your marketing dept out of my session!

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  • The Sarge
    The Sarge Member Posts: 175 Advisor
    edited December 2024

    why is this very helpful posting from @BIF downvoted 2 times? has the thing that nearly everyone starts to dislike people who tells the truth now arrived NI-forum? oh world, what the…

    @BIF

    thank you very much for this info, had also searched for this, but unfortunatley it still prompts htis pop-up with every new Kontakt7-stand alone or instance in DAW

  • Scoops
    Scoops Member Posts: 78 Member

    I can guarantee the best way to avoid NI malarkey is to not use the product.

    Cheers

  • LostInFoundation
    LostInFoundation Member Posts: 4,787 Expert
    edited December 2024

    Although I don’t agree with these downvotes too, they probably come from the “it’s not marketing, it’s to keep you informed” part.

    And I do agree this should not happen when using your products (and it doesn’t matter if it can be turned off…it shouldn’t be there…even because you say that turning it off doesn’t even work)

  • BIF
    BIF Member Posts: 1,057 Guru
    https://community.native-instruments.com/discussion/comment/201206#Comment_201206

    Thank you. THIS is exactly why I provide information…we never know how many people might come along later and get here by way of a search for the same problem THEY are having. I'm happy to help.

    https://community.native-instruments.com/discussion/comment/201214#Comment_201214

    ^ This is an example of "not helping". I try very hard to not be "that guy" who just bee-eye-itches over and over again without offering something of value.

    https://community.native-instruments.com/discussion/comment/201229#Comment_201229

    Thank you for your objective view. I agree, people got their panties in a bunch because I said something they didn't like. As a society, we're rapidly losing our sense of nuance.

    The fact is, WE DON'T KNOW why the decision was made to add that "hey, there's a new version!" to Kontakt. We don't know, unless we were in the meeting when that decision was made. Was it a dumb decision to interfere with the end-user's work? Sure, probably. I didn't think I HAD to pay that penance and say it out loud.

    But I've been a manager and a technician. Over the years, I've learned that sometimes you need to make a decision, so that the team can start moving forward on that thing. Sometimes the decision gets made FOR you, and you have no control. You're still going to be thrown under the bus, so get ready for the throwing!

    So I go back to my prior point: WE DON'T KNOW why the decision was made. We don't know if it was genuinely an attempt to let the user know he's on an older version of Kontakt, or if it's just marketing dogma that came from leadership (or the leadership of the company that owns NI). WE. JUST. DON'T. KNOW.

    And in my prior post, I wasn't going into that. I wanted to help the OP, but I also wanted to be fair to Native Instruments' teams and leaders. At least it was only two downvotes, haha. THIS response will probably get even more downvotes, which pretty much proves that the more you try to explain yourself, the worse you are judged. Seriously…want to bet me? I say nobody will apologize for leaping to conclusions, haha! 😏

    I'm not going to be discouraged by people who don't "get" my nuance (I didn't say anything wrong, rude, or mean-spirited when I said that it "could" be an honest attempt to notify the end-user). I'm just going to be who I am and keep trying to help.

    Happy New Year to all!

  • pnutbutta
    pnutbutta Member Posts: 30 Member

    We're buying a license to give us the right to use their software, in multiple ways. If you read all the fine print in their TOS, license agreement, any legal document attached, they can and will use any form of marketing they feel necessary for their business. Sure, it might be a little annoying to me, but I basically understand the tradeoffs of using their software. Like others have said, if you don't like it, don't buy or use their software. Plain and simple. Drama tags off

  • oobe79
    oobe79 Member Posts: 138 Advisor
    https://community.native-instruments.com/discussion/comment/201206#Comment_201206

    Gee, maybe it's the smarmy, know-it-all, "calmer than you are" tone and unnecessary personal attacks? Which is why I have him on /ignore.

  • SouthFresh
    SouthFresh Member Posts: 12 Member
    https://community.native-instruments.com/discussion/comment/196296#Comment_196296

    I understand your sentiment, but I disagree that this is at all an appropriate location for the notification.

    At it's heart, Kontakt is a tool for professionals, and a more relevant place for this notification to be would have been through Native-Access where one handles updates… which is what the notification is about.

    Placing the notification directly into Kontakt (and more egregiously based on a setting that isn't even visible if one uses Komplete Kontrol) is counter to the product's purpose. If spending money on a project to get things done with this professional tool, one shouldn't have that time-is-money be wasted with this type of notification, more-so when the notification appears in every instance of a Kontakt library being opened (in the case of Komplete Kontrol).

    This should have remained in Native Access and never touched the interface of the product.

  • Scoops
    Scoops Member Posts: 78 Member
    https://community.native-instruments.com/discussion/comment/201325#Comment_201325

    Well, actually Bif ole buddy, My advice is very actually helpful!

    Look at the top posts on the forum under Native access. (See headings below) These are all posts with people having issues. These issues should not exist. some of these issues have been here for a very long time. Name me one other vendor out there that has this amount of chaos in their product and/or forum

    This is under Native access alone. The list grows exponentially as you drill into the other categories, or go past the first page.

    Again, if you don't want to deal with NI malarkey, simply don't use it

    Native access and NTKDaemon are both crashing or frozen on installation

    Installing Komplete 15

    License transfer

    Anyone having bandwidth issues RN AEST 11.50pm Jan 2 in Native Access?

    NI komlplete to ableton vst2/vst3 (pc) not showing and no solution

    A few Lingering problems installing Komplete 15

    Unable to install "Hardware Connection Service", since it is not listed

    Awaiting lisence transfer for serial on maschine mk3

    Retro Machines and Vintage Organ download failing on Mac for Komplete 15 upgrade

    new install

    Can't Solve Native Access "Download Failed" Issue. Upgraded to Komplete 15 and Kontakt 8

    Downloading Traktor Pro 4 on macOS sonoma- queued?

    Native Access stuck on installing Exhale

    How to remove products I do not own from Native Access?

    cant log in on native access - keeps repeating, no error

    Error message from Native Access 2 when adding a serial number

    How do I get past the NTK daemon error message?

    program won’t complete download

  • PoorFellow
    PoorFellow Moderator Posts: 5,470 mod

    Since this discussion has derailed into personal bickering and anything other than about what were the starting post then I will close it.

This discussion has been closed.
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