I can't find Komplete 15 Electronic in Native Access

Maceun
Maceun Member Posts: 4 Newcomer
in Native Access

Hello, I'm here because I just got Komplete 15 Electronic via a product from Thomann but I can't download it. I entered the Komplete serial number in Native Accès but it does not appear so I cannot download it. Does anyone have a solution? Thanks in advance

Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 727 mod
    Answer ✓
    https://community.native-instruments.com/discussion/comment/200933#Comment_200933

    Hello Maceun, as the Komplete 15 Select Electronic is a bundle and not a product itself, you will not see a product with that name but you should see all of its ingredients in your Native Access instead. If you see the products mentioned above in your Native Access, this means that you have received your Komplete 15 Slect and you don't need to worry about it.

    I hope this helps☺️

Answers

  • red_nick
    red_nick Member Posts: 281 Pro

    These are what you should see:

    Massive X
    Schema: Light
    TRK-01
    Feel it
    Nacht
    Utopia
    Progressive Trance Leap Expansion
    Replika XT
    Choral
    Flair
    Phasis
    Driver
    iZotope Ozone Elements

  • Maceun
    Maceun Member Posts: 4 Newcomer

    yes I see all these plugins but I don't see Komplete 15

  • red_nick
    red_nick Member Posts: 281 Pro

    Komplete 15 isn't a plugin, it's just the name for the package. You're probably looking for Kontakt or Komplete Kontrol.

  • Maceun
    Maceun Member Posts: 4 Newcomer

    Indeed, I thought it was a plugin like Kontact. But suddenly all the plugins you mentioned are actually komplete electronic?

  • BJQ1972
    BJQ1972 Member Posts: 119 Advisor
    edited December 2024

    It's a collection of Kontakt Instruments, Play Series instruments, Leap expansions and FX plugins. You will also need a DAW or other software like Kontakt 8 Player, Reaktor 6 Player and Komplete Kontrol.

    You should also add Komplete Start to your account.

    https://www.native-instruments.com/en/products/komplete/bundles/komplete-start/

  • Maceun
    Maceun Member Posts: 4 Newcomer

    Ok I have all that I will try Thanks

  • Mert_NI
    Mert_NI Customer Care Posts: 727 mod
    Answer ✓
    https://community.native-instruments.com/discussion/comment/200933#Comment_200933

    Hello Maceun, as the Komplete 15 Select Electronic is a bundle and not a product itself, you will not see a product with that name but you should see all of its ingredients in your Native Access instead. If you see the products mentioned above in your Native Access, this means that you have received your Komplete 15 Slect and you don't need to worry about it.

    I hope this helps☺️

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