Cannot Link Izotope and Native Account
I have tried resetting my password for my account multiple times and it has not worked. I tried signing in with both my NI Account details and my Izotope account details. I have tried logging in on the Izotope App to no avail. I looked up how to resolve the issue and how to contact support but neither options have worked either. I also saw that I cannot send an email. I am really at a loss here for what to do.
Best Answer
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If a password reset does not work either then contact N.I. Account Support and ask if they can help you get a unified working access to both your iZotope and N.I. account , or ask iZotope Purchase & account support but since you can not login at iZotope then treat it as a lost account access. "I Have No Access to My User Account"
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
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Answers
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Hello,
have you tried it like described here:
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Please make sure that you do not use the browser auto-fill function when logging in to the iZotope website.
Else , have you tried if a password reset works (then in any case set the new iZotope password to that of the N.I. site , though that will not unify account then that maybe ought to make the password use simpler also when unifying) ? : How to reset your iZotope account password - Reset via our website
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Yes I just did. For password reset, I made sure to not use any autofill, and typed everything in manually. When I try to login, I get the error message of "Wrong email and password", but both fields of information are correct. I was curious, and thought perhaps I didn't have an Izoptope account so I tried to create a new one. But there is, in fact, an account registered under my email/name which I'm certain is me.
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If a password reset does not work either then contact N.I. Account Support and ask if they can help you get a unified working access to both your iZotope and N.I. account , or ask iZotope Purchase & account support but since you can not login at iZotope then treat it as a lost account access. "I Have No Access to My User Account"
In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
1
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