My maschine 3 software will not stop installing.
I run a Windows 10 pro, I7, 16 gigs of ram, and everything including Native Access is up to date. When I go to click install it will run calculate space and then it will say installing and a bar witlh l bounce back and forth for ever and have no change. I can't find installer, Please help
Best Answer
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Hello Stevenww1977, I created a ticket for you and sent you the direct download link for Maschine 3, can you please try the workaround in that ticket and let us know about the results afterwards.
I hope this helps☺️
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Answers
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Standard support article for that one is this page and you can try to follow the advice : Fixing Software Update Installation Issues (Windows) .
However , depending on the cause of the problem then that might not fix the problem. Sometimes Nativa Access simply needs to be reset and N.I. has not yet given any way of doing so so if the above doesn't work then you ought to contact N.I. Native Access and Installation Support . In case of you need further guidance : How to contact NI Support .
In case that the above fix doesn't work then you can also use the quote below post here to alert me and I can then call someone N.I. forum Customer Care to take a look though if they can not fix it either then you will still have to contact support.
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I tried that and it still has not been able to fix issue. But thyank you for your reply, and atempted help.
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@Mert_NI , appear as the problem above could do with your advice 🙂
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Hello Stevenww1977, I created a ticket for you and sent you the direct download link for Maschine 3, can you please try the workaround in that ticket and let us know about the results afterwards.
I hope this helps☺️
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Hello. I have a similar issue.
I can't update the Maschine SW and the Komplete Kontrol SW. I don't know what to do. I also can't remove them with uninstall-tool you mentioned here. They don't appear in the list.
Can you please help me? Thanks in advance.
Cheers
Paddy
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I am Currently dealing with this same exsact problem as well and need that direct download to try and see if can fix the problem.
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@Mert_NI , the two quoted issues above appear to need your assistance as well.
At EROCK8891 and Freethinkers-Inc : Mert_NI is N.I. and he does not work evenings and weekends , depending on his work schedule during the sale then f he does not respond Friday then he will not be here until Monday or possibly later.
Alternatively then you can contact N.I. Native Access and Installation Support , In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
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I am experiencing the same issues. Kontakt 8 did install but both Maschine 3 and Komplete Kontrol just hang up and the installation just goes on and on but never completes. I have waited up to 20 minutes and still nothing but a line running back and forth across the screen.
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Just ran into the same issue. But i found a solution :)
I saw that the install process was still running, even after exiting native access. Inside native access you can see the installation path, in my case it was "C:\Program Files\Native Instruments\Maschine 3" - and that directory was missing, so i guess they made the mistake of missing permissions for doing that (i always started with admin rights and directory permissions).
I just created the directory "Maschine 3" myself and then the still running process installed it right away. :)1 -
same problem here, pls send link to installation file
Peter
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