Maschine 3 serial number says don't have base model. what do i do?
Either do as PK The DJ writes : supply enough information for people here to try to assess what exactly is the problem or else contact N.I. Account Support or N.I. Purchase Support directly to get support for solving your problem. Though you may want to supply support with some more information also about what exactly it is that you have done. E.g. What Maschine products do yo already have ? and what and where did you buy what ? In case that you need guidance contacting support : How to contact NI Support and How to get in touch with our Customer Care
What you do is provide more information than just a row of dots.
Similar issue on this thread:
Check the answers.