Maschine 3.0 desktop software update not available for M+ license owners (FIXED)

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Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,209 admin
    https://community.native-instruments.com/discussion/comment/193674#Comment_193674

    If you have bought a second hand Maschine Plus, the previous owners shoumd have done a licence transfer for all the attached serials. Previous owner probably had Maschine 2 sofware so this is what you would get in that aspect. If you want Maschine 3 you'll have to purchase the update. If the previous owner did not do that get in ouch with our support right here: https://bit.ly/n1acc

  • urbannomadic
    urbannomadic Member Posts: 4 Member
    https://community.native-instruments.com/discussion/comment/193820#Comment_193820

    Hi Jeremy, Thank you for your responce. I only recieved the Maschine Plus's serial number and the seller is unresponsive to my communications. They sent me a photo of the message from NI but it only included the Maschine Plus's serial, which is already on the base of the unit. But I recieved no license transfer code. Is there anything I can do about this?

    I have invested quite a bit into the Maschine expansions and eco system, which I love, but I would like to use my expansions on my computer also, as I'm a university lecturer in advanced music production and would like to be able to screen record the Maschine software. If I have to buy the software separately that's fine, I will just accept the loss.

    Anyway, thank you again for your help and assistance

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,209 admin
    edited November 2024
    https://community.native-instruments.com/discussion/comment/193857#Comment_193857

    All this requires access to your account and private data that only my colleagues have access to. My colleagues will get back to you and I'm sure they will accomodate you.

  • urbannomadic
    urbannomadic Member Posts: 4 Member
    https://community.native-instruments.com/discussion/comment/193876#Comment_193876

    Thank you so much Jeremy, I appreciate your help and assistance. I look forward to hearing from the team.

  • ozon
    ozon Member Posts: 2,003 Expert

    As long as Maschine 3.0 is not available to work on the M+ in standalone mode, you should stick to using Maschine 2 on the desktop as well.

    Maschine 3 projects are not compatible with the Maschine+!

  • Mplusplusplus
    Mplusplusplus Member Posts: 1 Newcomer

    Hello NI-Team,

    I am patiently looking forward for the M+ Machine 3.0 (firmware) update. I would be happy about a slightly better information policy about the release time. Other systems and system users are juggling with such features already for some time (even the MK3 Users which makes the M+ Users in a hilarious way the "expensive lower class")

    I hope to soon hear some news about the upcoming use in close future as already "late 2024" passed away and "early 2025" is somehow getting late.

    kind regards - a patiently waiting NI-User from your neighborhood HH.

  • ozon
    ozon Member Posts: 2,003 Expert

    @Mplusplusplus you find all provided information in this thread:

    https://community.native-instruments.com/discussion/41992/2025-outlook-maschine-kontrol-and-nks-hardware-partnerships

    But the target dates are rather rough estimates as usual.

  • Antonio B
    Antonio B Member Posts: 139 Member

    Please fix this madness soon. Every time you do a Save As… for sound, it adds another suffix…and another, and another, ad nauseam. Thanks

    Screenshot 2025-03-16 at 1.20.47 PM.png
  • Gregory Johnson
    Gregory Johnson Member Posts: 40 Member

    is there a way to update Maschine + hard wear to 3.0 or it stays on 2.17.5

  • ozon
    ozon Member Posts: 2,003 Expert
    https://community.native-instruments.com/discussion/comment/217891#Comment_217891

    Currently, 1.5.1 (Maschine 2.17.)5 is the latest update for the Maschine+. An update to bring it to 2.18 is in the works and was planned to be release in Q1/2025 but is likely to be delayed. Supporting Maschine 3 is planned but without a committed release date.

    There are several threads about this question, which also contain posts by NI staff.

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