Has anyone been able to resolve the "Download Failed" errors on Mac OSX Ventura?

jimimidi · 2024-10-13T23:24:18+00:00

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I have found nothing that will resolve a "Download Failed" errors on Mac OSX Ventura when trying to update many of my NI products or libraries and expansions. I have read many recommendations online and nothing I have tried has resolved the issue.

Many of my products did Update correctly, there are 5 that I cannot escape the "download failed" error.
I have little or no interest in reinstalling the larger items and large libraries if I can avoid it.
I am running a 2022 M1 Pro chip MacBook with 16 gig of RAM, running Venture 13.6.

Whom can help? Thanks

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Mert_NI

https://community.native-instruments.com/discussion/37291/has-anyone-been-able-to-resolve-the-download-failed-errors-on-mac-osx-ventura

Hello jimimidi,

If you are receiving the "Download Failed" error message, please perform the following steps:

On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
Click iCloud on the right, click Private Relay, then turn off Private Relay.

I hope this helps☺️

jimimidi

I just removed and re-installed the items which weren't updating. It actually didn't require the full downloads again, or if it did, it went by fairly quickly.

All items reinstalled OK.
Good luck!

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Achilles3

I did turned a bug ticket and they responded that it is not compatible with 15.0.1 Sequoia (my current version). So there is something more fundamental going on because it's happening to you as well. I have 7 downloads failing on me now. I respond to them with you issue with Ventura. Please submit a ticket as well. You can initiate a chat and do it that way.

jimimidi

Thanks.
Please let me know if you get it to work.
Appreciate it!

Mert_NI

https://community.native-instruments.com/discussion/37291/has-anyone-been-able-to-resolve-the-download-failed-errors-on-mac-osx-ventura

Hello jimimidi,

If you are receiving the "Download Failed" error message, please perform the following steps:

On your Mac, choose Apple menu > System Settings, then click [your name] at the top of the sidebar.
Click iCloud on the right, click Private Relay, then turn off Private Relay.

I hope this helps☺️

jimimidi

The Private Relay setting was already as described. Changing it either way and restarting the computer made no difference

Only certain updates were failing, new installs and most updates ran fine.

What did work was uninstalling those items and reinstalling them. Fortunately, as far as I could tell, the libraries stayed intact and did not have to be fully downloaded

thanks !

Achilles3

Yea, I already had the Private Relay turned off as well. It still results in download failure.

jimimidi

I just removed and re-installed the items which weren't updating. It actually didn't require the full downloads again, or if it did, it went by fairly quickly.

All items reinstalled OK.
Good luck!

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