[[[[[cancelled account]]]]]

FOX.MUSIC
FOX.MUSIC Member Posts: 2 Newcomer
edited October 2024 in Native Access

why my account has been cancelled with no advise or no reason please I want to get back my service that I use daily. thanks

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  • PoorFellow
    PoorFellow Moderator Posts: 7,333 mod
    edited October 2024
    https://community.native-instruments.com/discussion/37186/cancelled-account

    Would have helped if you told what it is that is that is 'cancelled' , is it a subscription (e.g. Traktor) or have you lost access to your account that you sign into in Native Access ?

    Quote Monochrome and quote FAQ :

    What happened to current Traktor Pro Plus subscribers?
    All Pro Plus subscribers can upgrade to Traktor Pro 4 with a 50% discount.
    The monthly subscription ends August 31, 2024 and for yearly subscribers the features will work until Dec 31, 2024.

    Will there be a refund for the remaining subscription period?
    Yes, users will get a refund automatically.

    Otherwise then please contact N.I. Account Support

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