I bought an audio card secondhand, how to transfer licenses???

JEKADIKIY Member Posts: 4 Member

September 14 in Traktor Software & Hardware

I bought a Traktor A6 second hand, the seller did not remember his email and did not give me the license, what should I do in this case?

Tagged:

• Traktor Audio 6
• License Transfer

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Best Answer

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  LostInFoundation Member Posts: 4,477 Expert

  September 14 edited September 16 Answer ✓

  Contact support and explain the situation, hoping they will help you.

  In any case you can use the hardware, is just the software side that is affected by not registering

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Answers

• 

  LostInFoundation Member Posts: 4,477 Expert

  September 14 edited September 16 Answer ✓

  Contact support and explain the situation, hoping they will help you.

  In any case you can use the hardware, is just the software side that is affected by not registering

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  JEKADIKIY Member Posts: 4 Member

  September 14

  https://community.native-instruments.com/discussion/comment/177761#Comment_177761

  I understand this, but I don’t understand how to contact support)

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  LostInFoundation Member Posts: 4,477 Expert

  September 14 edited September 14

  https://support.native-instruments.com/hc/en-us?_ga=2.106514435.1885877958.1726282316-343564341.1726282316
  

  Go through the first questions of the bot support and at one point you’ll be prompted to speak with an human being (during office times) or to open a ticket

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  JEKADIKIY Member Posts: 4 Member

  September 14

  https://community.native-instruments.com/discussion/comment/177765#Comment_177765

  Thank you!

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  LostInFoundation Member Posts: 4,477 Expert

  September 14

  You’re welcome.

  Good luck

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