Second hand MK3

Daniel Nguyen
Daniel Nguyen Member Posts: 1 Newcomer
edited September 2024 in Maschine

Hello Team,

A big question is how I can buy a new serial number for my second hand MK3

Willing to complete my access :)

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Best Answer

  • Mert_NI
    Mert_NI Customer Care Posts: 933 mod
    Answer ✓
    https://community.native-instruments.com/discussion/35821/second-hand-mk3

    Hello Daniel, it is not possible to buy a new serial for any hardware.

    If you purchase your product on second hand and if it is registered to the previous owner, you should reach the previous owner asking for transferring the license and sending you the Transfer ID.

    If you can't reach the previous owner, then, please create a support ticket or open a chat support using this link below:

    https://bit.ly/NI_support_NA

    providing a photo of the serial card at the bottom of your hardware and the invoice/proof of purchase, so our team can help you freeing up the license from the previous owner's account.

    I hope this helps☺️

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