CanĀ“t open Action string 2
Running on version 7.7.3
Please help!
My colleagues will get back to you, it's important we know why this happens on your system. In the mean time here is the link for the installers: KONTAKT 7.10.6
What version of Native Access are you using?
If it is current (v3.13.x) - you should be able to move right up to the latest Kontakt update which is 7.10.6
VP
Yes, Native Access updatedā¦
It had already happen and from the support tam thay sent me a zip file with the update.
I donĀ“t know how to contact them again directly
Thanks!
Can you post up a screencap of what Kontakt looks like in Native Access:
Here it isā¦
Thanks
This might be one for NI to sort out. Have no idea why your NA is not recognizing new updates for Kontakt etc.
You could also try a quick uninstall/reinstall and see if that helps.
Yes, I have tried already the quick uninstall/reinstall but tdidnĀ“t help.
I hope they answer through here because I donĀ“t how to contact the directly
Thanks anyway!
@Julio Kladniew I got some info on the mean time. There were some cases where this would happen if a Windows 10 systems hadn't been updated for a while. Did you do all the available updates for your Windows system? It should be 20H1/H2 -or higher.
If that doesn't apply:
> delete the "installed_products" folder, restart NA and check as which version K7 is displayed in NAC: > Users > Public > Public Documents > Native Instruments > installed_products
Thank you! I have tried but still not workingā¦is there a pisibility to have the update on a .zip file last last time?
After 4 days, still not answer from the support team
I understand
Thank you very much!
