Many Kontakt libraries suddenly removed from Kontakt 6, sessions broken!

There are a number of cases in this thread and others. I've seen it reported all over these boards and others outside of this site. This isnt an isolated incident by any stretch. I really dont know how to respond to the response that NI hasnt seen this before. So without a lot of words and more wasted any more time you are saying the only solution you offer for consideration is to downgrade the libraries with your standalone installers. 1) But are you working on better downgrade installers that can target the location of an external drive ? 2) Will downgrading the library break new sessions created with kontakt 7 player? Because you sold the older product as compatible with kontakt 6 and many got caught in this it seems an appropriate solution is to have 2 separate licenses added to Native access. One for the 6.8 kontakt that we paid for the full version and one for the updated library to run in kontakt 7 player so that your customers can preserve their old and new work. 3) Why dont the downgrade installers allow you to target your external drive where many people keep their libraries? There needs to be a better downgrade installer. This is not just customer user error, there has to be some better accountability of NI to resolve this. NI tried to migrate products that were originally sold for kontakt 6 to add value to the new interface product and this is the result of not explicitly warning customers that this was not just a performance/bug/data update. Regardless of accountability there are real world business ramifications to the way this is ultimately handled. We need a better solution. Please answer these questions as well… 4) will upgrading to Kontakt 7 likely fix this and is there any consideration for a partial courtesy credit on the upgrade price? 5) Also will upgrading to Kontakt 7 Full break my 6.8 sessions that dont have the broken libraries in them? 6) In upgrading to kontakt 7, will 6.8 Full continue to exist and function separately on my system in addition to a Kontakt 7 Full? Depending on the answers to these questions, NI has an opportunity to turn a misstep into a positive both financially and in terms of customer satisfaction. You never know who you customers are please do your best to find some better compromise and solution on this issue so your users can put this behind them and everyone has a better experience going forward. If you can please answer each question included it would be much appreciated and help myself and others affected by this make a better decision on how to move forward. I am trying to be reasonable and work with you to find a solution.

Same problem with all of the above libraries. At least with most of them, I could see the settings in the ones that weren't playing and open a kontakt 7 version and copy settings. Not with Session guitar deluxe. When first opened (in old session which is Kontakt 6) it hangs on missing content. After a LOT of seaching for about 18000 files it opens as a demo version. The graphics are messed up, sliders instead of knobs, no numerical info, etc. I tried downloading from the link higher in this discussion to re install the older version of the library but Apple would not let me open it because it couldn't examine it for malware. So far I am left with opening a version in Kontakt 7 and searching and tuning the patch to match by ear my printed master mix. I don't see the advantage of doing any work on a platform that is only accessible for the life of that upgrade. In case NI doesn't realize it, professional musicians all access older sessions for a wide variety of reasons. To have to spend hours and days (which I have done) to get an older session open of MY OWN MUSIC is completely bonkers. Sorry for the rant, but come on….

Passing by cause i have the same issue , all my play series are missing , checked , they're installed and last version exept analog dream witch requires V8 to be updated …

i own kontakt 6 , and loading the NI center didn't change a thing , i even tried to locate a folder via maintenance , no way …so if i undertand well i need kontakt 7 ? but it's the player , not full , what if i used another version of kontakt in a project (kontakt full not player , witch i never use)with those libraries ?

Been a NI supporter from day one , really (still own core and all ) but other the years every component of the line is becoming convoluted and ****** , period …. from the Maschine ecosystem (i own all mashines) to the kontakt , not even talking about komplete kontrol , my komplet kontrol S25 is no more supported in KK and maschine is doing strange thing in midi mode in Studio one …

Now comes this problem …. f….k §§§

Time is priceless , and time when you busy working even more , few days off , i wanna do some personnal project and nope , i'm here trying to debug ****** here and there (NI is not alone) …

yep i'm pissed off , because i try to be chill , but the level of disrepsect for their costumers is beyong tolerable .(again not NI alone)

I won't even talk about failed update install when you have to take of things manually from registery (with the NI removal tool) , to then force a re install ….

The only time i was able to have a smooth install is on a clean computer (witch is the case here) , but then next time you use the center , it start to get funny (not so) …

IF i keep using NI stuff (more and more less probable) , what's the best way to load my kontakt librariees to not be confronted with the the same ****** , kontakt player ? and waht i i like multi's and usally mix libariers with my own sampling where i need full editing capabilities , do i need to load a kontakt full version just for those ?