Cannot Uninstall a Kontakt library

astrofreq
astrofreq Member Posts: 16 Member
edited October 22 in Kontakt

I'm trying to uninstall some Kontakt libraries to sell the licenses, but the "uninstall" pull down isn't working. It says "Could not uninstall libraryname…"Any recommendations are appreciated. It seems like it shouldn't be this difficult.

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  • Vocalpoint
    Vocalpoint Member Posts: 2,718 Expert
    edited July 14

    Where - exactly - are you trying to use this "uninstall" pull down?

    Which OS

    Which version of Native Access?

    Also - gentle reminder to post in the right forum. This one is clearly Kontakt and really does not belong here in Social Club.

    VP

  • astrofreq
    astrofreq Member Posts: 16 Member

    My apologies. I'm on Mac OS Sonoma on new Native Access. Would it be better if I reposted this on the Kontakt thread?

  • Vocalpoint
    Vocalpoint Member Posts: 2,718 Expert
    https://community.native-instruments.com/discussion/comment/165014#Comment_165014

    Have no idea how to uninstall anything on a Mac.

    Windows only here.

    VP

  • BIF
    BIF Member Posts: 976 Guru

    Tagging one of our moderators. Maybe he can move it to the right place for you, OP.

    @PoorFellow

  • Sunborn
    Sunborn NKS User Library Mod Posts: 3,088 mod

    I already moved the discussion to the right directory (Kontakt), no worries 😉

  • astrofreq
    astrofreq Member Posts: 16 Member

    Thanks for moving the thread.

    So my issue is that I'm trying to remove libraries and the Uninstall pull down doesn't work. I have deleted the library's folders from my computer, but how do I remove the libraries from showing up in Kontakt 7.

    I am on a Mac, most recent OS and using most recent Native Access.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    @astrofreq Yes the uninstall function is not fully functional at the moment, unfortunately. Until this gets fixed, you need to delete a bunch of files: How to Uninstall Native Instruments Software from a Mac Computer

  • astrofreq
    astrofreq Member Posts: 16 Member

    Okay, thanks. I'll bookmark that for a future day. :)

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