Can't Download Lores and Fables

Massimo Bornazzini
Massimo Bornazzini Member Posts: 2 Newcomer
edited October 2024 in Native Access

Hi, Thanks to everyone is gonna be able to help me.

Can't download neither Lores or Fables. The download slow or fast can go up to 48-50 GB then it stops. I try to pause it and restart it. Close and reopen native access, but it can't finish the download.

Never had this problem with other instruments.

Macbook m3 pro, Sonoma 14.5

Thank you!

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Comments

  • Mert_NI
    Mert_NI Customer Care Posts: 930 mod

    Hey Massimo, here is the Knowledge Base Article that can help you with slow downloading speed:

    My Native Access Downloads Are Taking Too Long

    If the issue persists, I would then, kindly suggest to contact with our Customer Care team opening a ticket or requesting a chat support for individual download links of the related products. https://bit.ly/NI_support_NA

    You can use the chat icon on the right bottom of your page to request a chat support

    Screenshot 2024-06-05 at 16.42.00.png

    Please let me know if you would need any further help.

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