New version of NI access greyed out option for agree and continue

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Ian J
Ian J Member Posts: 5 Member
edited October 2024 in Native Access

I cant install the latest version of Access

Operation Sonoma with intel chip

Tried deleting and reinstalling from hd and from library - no change

Any ideas


Thanks

Best Answer

  • Maciej Repetowski
    Maciej Repetowski Member Posts: 732 Guru
    edited April 2024 Answer ✓

    Scroll that text to the very bottom, the button should activate then.

Answers

  • Kaldosh
    Kaldosh Member Posts: 431 Advisor

    They dropped support

  • Ian J
    Ian J Member Posts: 5 Member

    It looks like they dropped support

    But how many people will not use NI if they cant update their instruments or cant update their operating systems without things working

    Im hoping a new update of NI access might sort this out

  • Kaldosh
    Kaldosh Member Posts: 431 Advisor

    Exactly . Let’s take a guess . 😐. I love it ST NI

  • Matt_NI
    Matt_NI Administrator Posts: 1,131 admin
    https://community.native-instruments.com/discussion/comment/147356#Comment_147356

    Dropped support for what?

    I'm not exactly sure what that means but Native Access is compatible with Sonoma and with intel processors.

  • Ian J
    Ian J Member Posts: 5 Member

    Thanks Matt - Im running Sonoma with an intel processor but I can run the latest version on Native access because the option to run it is greyed out - do you know what the fix is?

  • Matt_NI
    Matt_NI Administrator Posts: 1,131 admin

    @Ian J What do you mean exactly the option to run?

    Perhaps attach some screenshot here so we can understand what you mean exactly

  • Ian J
    Ian J Member Posts: 5 Member

    Thanks Matt

    NI.png

    you can see that the option bottom right corner is greyed out so can run

  • Maciej Repetowski
    Maciej Repetowski Member Posts: 732 Guru
    edited April 2024 Answer ✓

    Scroll that text to the very bottom, the button should activate then.

  • Ian J
    Ian J Member Posts: 5 Member

    Thanks Macej - I thought I had already done that - going nuts with all the updates after change of os

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