Komplete Audio 2, Low output volume ?

megoodyougood
megoodyougood Member Posts: 5 Member
edited October 22 in Komplete General

my setup is an iMac with apple silicon, to a Komplete audio 2, then to my studio monitors, it’s been working perfectly for years, but last week, all of a sudden, it has very low volume…

I tried updating, restarting, resetting NVRAM, login into another user account on my Mac, I tried changing cables, changing ports, all failed

i tried connecting my komplete audio 2/studio monitors (Yamaha hs) to another mac(MacBook), normal volume, so why’s it so quiet when connected to my iMac?

have you guys experience this before?

Best Answers

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    Can you check in your Audio & MIDI setup, found in Applications -> Utilities

    Screenshot 2024-03-20 at 15.16.38.png

    Is the volume all the way up?

  • Uwe303
    Uwe303 Moderator Posts: 4,019 mod
    Answer ✓

    some key combination or key commands can change the volume or some little icon somewhere normally looking like a speaker, under it or on it you can change the volume too

Answers

  • Uwe303
    Uwe303 Moderator Posts: 4,019 mod

    Hello,

    have you checked the whole path of the audio stream, I guess mac has a mixer like windows too, I would try to check there first.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 13,047 mod
    Answer ✓

    Can you check in your Audio & MIDI setup, found in Applications -> Utilities

    Screenshot 2024-03-20 at 15.16.38.png

    Is the volume all the way up?

  • megoodyougood
    megoodyougood Member Posts: 5 Member

    yes, the

    https://community.native-instruments.com/discussion/comment/141771#Comment_141771

    THANK YOU SO MUCH!!! this solved everything! (I tried solutions from the internet, I tried solutions from Apple Support, nothing helps, I thought I need to buy a new mac😂 your answer help me saved 5000 dollars)

    but this is confusing, I never opened the Audio&MIDI setup before, why does it all of sudden, turn down the volume by itself???

  • Uwe303
    Uwe303 Moderator Posts: 4,019 mod
    Answer ✓

    some key combination or key commands can change the volume or some little icon somewhere normally looking like a speaker, under it or on it you can change the volume too

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