3.9 update - something went wrong

Kymeia · March 2024

I've not really had many problems with NA but the latest update hung on 'installing dependencies' and now when I open it I am seeing 3 blank entries with exclamation marks underneath - how do I fix this?

PoorFellow · March 2024

@Kymeia and @Sunborn

Found it ! , I think : Checked and they go away if legacy mode is disabled. : Strange Objects with Native Access 3.9.0

Quote Mykejb :

KNOWN ISSUES

When Legacy Toggle is on, could show an empty product entry. This entry is not replacing an existing product.

Original ref. : https://community.native-instruments.com/discussion/4823/official-update-status-native-access-current-version-3-9-0

Kymeia · March 2024

Tried the delete native access.xml and refresh tip but that does not fix this

Everything else seems OK, ran an install just to test it was working

Sunborn · March 2024

https://community.native-instruments.com/discussion/27557/3-9-update-something-went-wrong

I also got one blank entry. First problem ever with Native Access!

However, it is not a real problem... i found out that those blank entries are extra, it is not that you had an entry and now you don't... i had 59 entries, now i have 60 and this "extra" one is blank.

...maybe they prepare some gifts for us! 😅