My Komplete Kontrol has been down for more than a week. I have started a customer service ticket, responded in a timely fashion, run the support tool and sent it in twice, and still I sit here with nothing working.
I have been giving you guys my money since Komplete Kontrol 2. I own and maintain the biggest software package that you sell. I own an S88mk2 and am poised to buy the s88mk3 when it's available.
It is ridiculous that you can't get timely customer support. These products are a HUGE part of my workflow and I've been at a standstill for more than a week. It's been three days since the last communication.
Is there no help anywhere?!?!?!?!