Komplete Kontrol 3.1.0 keeps crashing even in stand alone mode?

PulseCode
PulseCode Member Posts: 132 Helper
edited December 2023 in Komplete Kontrol


is there a fix for this?

can I go back to older version???

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Comments

  • PulseCode
    PulseCode Member Posts: 132 Helper

    same thing in Cubase 13.0.20 pro when I close the KK window??? WTH!

  • PulseCode
    PulseCode Member Posts: 132 Helper

    here is the crash logs can someone at NI look at it...

  • PulseCode
    PulseCode Member Posts: 132 Helper

    looks like it's the Kontakt 7 that is crashing inside KK...

  • Sunborn
    Sunborn NKS User Library Mod Posts: 2,322 mod

    Hello,

    Indeed it is a Kontakt 7 problem not a Komplete Kontrol.

    Kontakt 7 requires a graphics card that supports Direct 3D 11.1 (Feature Level 11_0) rendering or above. If you don't have a similar card then, most probably there lays the cause of the error.

  • PulseCode
    PulseCode Member Posts: 132 Helper

    I have a windows 11 Asus laptop with built-in graphics, everything was working fine till I update the Kontakt 7 and KK... now it just keeps crashing....


  • PulseCode
    PulseCode Member Posts: 132 Helper

    how can I download the previous version on Kontakt 7 ?

  • PulseCode
    PulseCode Member Posts: 132 Helper

    @Sunborn you might be right, I update the drivers from Xe graphics from intel's website

    and now it's not crashing ...........well so far....

  • Sunborn
    Sunborn NKS User Library Mod Posts: 2,322 mod

    Nice, i think you should be fine,

    remember, going back to older versions should be always the last possible option, after you try any other possible solution ;-)

  • PulseCode
    PulseCode Member Posts: 132 Helper

    Still stable, WOW!!! thank you for a very useful tip.... if anyone else having a similar issue with intel Xe graphics please go to intel's website and get the latest drivers version at this time it's 31.0.101.5084. windows will not install this version make sure to select drivers only during installation...



  • PulseCode
    PulseCode Member Posts: 132 Helper

    s%^$%^hit! spoke too soon still crashing upon closing the plugin, not as frequently, however.

  • PulseCode
    PulseCode Member Posts: 132 Helper

    still crashing :(

  • PulseCode
    PulseCode Member Posts: 132 Helper
    edited December 2023

    I went back to Komplete Kontrol 2.9.6 Setup PC and same Kontak 7 no crashes WTH!

    so it appears Kontak 7 is not the issue it's Komplete Kontrol 3.1.0 that is the issue.

  • PulseCode
    PulseCode Member Posts: 132 Helper

    update not a single crash after the KK 2.9.6 downgrade!!!


    New 3.1.0 version of KK is that a beta version??? why are so many people having stability issue with this wrapper plugin?

  • Reefius
    Reefius Member Posts: 248 Pro

    I kinda feel bad for the people who own an MK3 keyboard, they have no choice but to use KK 3.x.

  • Sunborn
    Sunborn NKS User Library Mod Posts: 2,322 mod

    I use KK 3.x since day 1, even if i have an MK2 keyboard, even if i'm creating lot of NKS too, even if my computer is 5 years old... everything running perfectly!

    I really don't understand how all these people have all those problems...

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