Kontrol s88 Mk3 Stock availability

Hi @Kaiwan_NI, Thanks for letting me know. I ordered it online at a London, Ontario, Canada, music store. The order was placed a few weeks ago, so I'll have to keep my fingers crossed that I'll get it before the holidays.

Hey @Jeremy_NI Appreciate the update. Will the shipment cover all back orders from the site or retail locations placed on October 31 or earlier? If not, what percentage of the back orders will be covered by this shipment? Thanks.

@Jeremy_NI Thanks for the quick response. I have been in contact with the retailer since my purchase, but the retailer is at the mercy of their NI rep. Last time, the NI rep said keyboards would arrive around Nov 25. The store followed up with them early last week and hasn't heard back. Someone surely has the answer, and with an almost $2K CAD purchase with funds already provided, I would expect more from the company to support its loyal customers.

This is my third S series keyboard. I've purchased Komplete Ultimate and Collectors editions, plus thousands worth of software in between. I'm not asking for much. Just the respect I believe I deserve as a loyal customer. If you don't have the answer, someone else surely does. If it's better that I direct my questions elsewhere, please let me know. Thanks.

@Jeremy_NI Again, I appreciate the quick response. The NI rep finally connected with the retailer yesterday, and this is what was shared with me.

"We've just received followup from Native Instruments regarding the first batch of S88 Mk3. They've unfortunately been encountering further delays with these, and have updated timeline on the first batch for Canada to be arriving the week of December 18th."

Even though it doesn't provide an exact date or whether my order will be fulfilled, it does give some context around the timeline. So, I'm left with no choice but to wait and see how it turns out and hope for a positive turn of events.

Thanks for your attention to this matter. I do appreciate it, even though your hands are tied.