Komplete Kontrol S series MK1 keyboards End Of Life
Comments
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That's completely untrue.
It's easy for anyone to place a complaint with the appropriate consumer body in many countries where it will be followed up. You don't need to sue them yourself.
A single complaint is enough to trigger action.
Not everyone lives in the USA and its laws apply literally nowhere else, often because they are so tilted towards the rich.
That's why we have fought for consumer laws that protect us from unethical companies and why they have force of law.
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Legal obligation literally means they owe you.
That's how contracts of sale work.
If they promise or imply functionality that is key to the product that they do not deliver they can be held legally responsible and will suffer penalties.
That's why we have consumer protection laws, to hold them to their obligations.
Stop giving bad legal advice - you are completely unqualified and just wrong.
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Common sense and pragmatism. Rare virtues these days.
This topic is way too hysteric, in comparison.
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On one thing they succeeded so well: making us think that 10 years (or less) is “forever”
Five years in case of KK S88. ;-)
I guess, you come from US/Canada. Europe is rather more strict.... ;-)
Since 2014 I've upgraded my computer a few times, each time it cost a bunch more than the keyboard. I've had probably 4 phones, each one cost more than the keyboard.
4 phones in 9 years do explain a lot....... ;-)
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Guys, US world and EU world is pretty different. As well as Apple world and the rest.... Please do not measure it by Apple or US point of view. It is rather biased...... ;-)
Anyway, NI is EU company so EU/German law is applicable. EU and US law are way too different.
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I guess, NI has not realized that KK users may also have Maschine and that will cause peoblems....
It seems to me they just considered KK generations case. And it seemed to them that if one has more KK from different generations they would mater to use older one in MIDI mode as anyway one of the keyboards must be in MIDI mode...
But they have skipped the case KK and Maschine in evaluation at all.
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Not his fault…as I said, they were quite good in making us think our perfectly working and fairly new devices are old, obsolete and NEED to be changed. If you don’t have the latest device but just the model of 2 years ago, in today’s world you are a loser. The sad thing is even kids think like this, which is quite scary for the future…
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I’m quite scared that this isn’t applicable anymore: I’m almost sure half of the NI people answering us are US employees, and the company having US department too could allow them to take what is favorable for them from the different legislations (this rule from Germany, that rule from US, depending what is good for them). Who knows…this could also be the reason why they open departments in different countries…).
Long are gone the times when you knew who you were dealing with: nowadays they all are just multinationals…
I don’t think they don’t realize it…it’s just that they don’t mind….
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Two year phone contracts :)
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You are aware it doesn’t mean you have to change the phone every 2 years, are you? ☺️.
I hope at least you are gifting your “old” phones to someone in need and they are not all lying in one of your drawers
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Law doesn't work that way thenkfully. That sort of jurisdiction shopping isn't legal here, Apple couldn't make it fly and nobody else will be able to. Under most countries' law, it's where the product is sold that determines the conditions it is sold under. That's the law here and in the EU and UK.
Setting your company up in the US or a tax haven like Singapore gives you exactly zero protection from your consumer obligations. No matter what ill informed people are saying here.
For example NI sell in Australia through agents they have appointed and thus they are bound by Australian law as are their agents. I buy from local music stores for exactly this reason but even web sales direct to NI in Germany (via their Singapore tax dodge) are under Australian Laws as it is the location of the purchaser that determines where the sale is made.
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My current iPhone is 4 years old and I'm still tossing up whether to update as its functionality is still okay.
More than a third of iPhone owners hold onto their phones for more than 3 years and this tendency is only increasing.
I also never take a phone on contract but rather buy outright.
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I just think they don't have anything like the resources they should do allocated to this and they have probably lost a lot of their key talent over the last decade. NI is a poorly rated place to work, they get a 3.1 star rating which is basically a 51% (1 star is the minimum so ratings are skewed upwards.)
There's been a lot of turnover and a lot of badly integrated acquisitions.
None of this helps product development.
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No, it is a lot - fewer than 20% of people change phones yearly and the majority hold onto them for more than 2 years. The duration they are doing this is increasing year on year as the phone market has matured.
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