How Download the Software and the library?

antonio555
antonio555 Member Posts: 2 Newcomer

Hello i am new i this, i buy a machine jam used, i installed the software but the library is empty, how download the library, i try to download for the web of native instrument but i am desperate, i dont find the way.

Best Answer

  • Uwe303
    Uwe303 Moderator Posts: 2,905 mod
    Answer ✓

    Hello,

    you use native access to download all software. https://www.native-instruments.com/en/support/downloads/

Answers

  • Uwe303
    Uwe303 Moderator Posts: 2,905 mod
    Answer ✓

    Hello,

    you use native access to download all software. https://www.native-instruments.com/en/support/downloads/

  • Peter Harris
    Peter Harris Member Posts: 470 Pro
    edited January 2023

    Edit: Thanks folks for setting me right about the software. 😉

  • antonio555
    antonio555 Member Posts: 2 Newcomer

    thanks, link send my to the page, in which i download NATIVE ACCESS, i download native access but when i try to login say " unable to log in. please restart your computer an try again. if the problem persist, please contact support"

    i am registrer in the page native intrument.

    restart my computer but the leyend is the same


    " unable to log in. please restart your computer an try again. if the problem persist, please contact support"

  • Uwe303
    Uwe303 Moderator Posts: 2,905 mod
    edited January 2023

    Jam also came with maschine software as far as I remember and then of course some library stuff too. Have you tried to start native access as admin, maybe windows blocks something. Maybe you have to add native access manually here, mine was set automatically there as exclusion,like many other native stuff and of course many more: https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#:~:text=Go%20to%20Start%20%3E%20Settings%20%3E%20Update,%2C%20file%20types%2C%20or%20process.

  • Uwe303
    Uwe303 Moderator Posts: 2,905 mod

    Jam came with maschine and komplete 11 select.

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