How Download the Software and the library?

antonio555

Hello i am new i this, i buy a machine jam used, i installed the software but the library is empty, how download the library, i try to download for the web of native instrument but i am desperate, i dont find the way.

Uwe303

Hello,

you use native access to download all software. https://www.native-instruments.com/en/support/downloads/

Uwe303

Hello,

you use native access to download all software. https://www.native-instruments.com/en/support/downloads/

Peter Harris

Edit: Thanks folks for setting me right about the software. 😉

antonio555

thanks, link send my to the page, in which i download NATIVE ACCESS, i download native access but when i try to login say " unable to log in. please restart your computer an try again. if the problem persist, please contact support"

i am registrer in the page native intrument.

restart my computer but the leyend is the same

" unable to log in. please restart your computer an try again. if the problem persist, please contact support"

Uwe303

Jam also came with maschine software as far as I remember and then of course some library stuff too. Have you tried to start native access as admin, maybe windows blocks something. Maybe you have to add native access manually here, mine was set automatically there as exclusion,like many other native stuff and of course many more: https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#:~:text=Go%20to%20Start%20%3E%20Settings%20%3E%20Update,%2C%20file%20types%2C%20or%20process.

Uwe303

Jam came with maschine and komplete 11 select.