Hey everybody,
I know this has been discussed at length on here, but my problem has not been solved, and I AM LOSING MY ******!! I’ve read thru, and watched so many examples of how to fix this, but none of the answers seem to fix my problem. I recently bought a new Mac Pro, and reinstalled all my NI libraries on a separate hard drive within my computer. The plugins like Absynth 5 that live on the main drive, all show up in Komplete Kontrol, but any that I put on the separate drive do not show up in Komplete Kontrol. When I rescan it never seems to scan the separate drive and locate any of the relocated content. It just finds the main drive content. Native Access preferences are set to that location, Everything is up to date, I’ve tried reinstalling everything. I have about 1000G of content so it takes like 36 hours to reinstall it all. Ugh. Ive tried deleting the .db3 files that people have suggested. There doesn’t seem to be a way to manually add the location into KK and point it to the location. Only the rescan option which never sees the location they’re actually in. Is there a way to manually add my NI Content folder location? {I’ve opened up my old computer to check out my previous location set up, (I had no problems when originally setting all this up on the old computer.) I even see that all my Waves Plugins etc are all in the factory location list under preferences in KK along with the NI stuff and loaded up into KK before with no problem. It went so smoothly on the old computer. I thought it would be just as simple this time.}
If anyone has any fresh ideas about what might be happening. PLEASE, let me know! I’m pulling out my hair over here. I’ve been staying up until 6am for days trying to get this straightened out. I’m moderately knowledgeable about this tech stuff, but still have a lot to learn so please be nice to me. Haha.
Also if there is a NI number that I could call and get someone to remotely take a look at my system, maybe they could figure this out. I can’t find any phone numbers for NI. I’m going to try to call Sweetwater tech support and see if someone there can help. I feel like maybe there are old unnecessary files that migrated with iCloud Drive to my documents folder or something that are confusing the system. I just can’t figure it out! THANKS ahead of time for any helpful input.
UPDATE!! Thanks everyone for trying to help! With the help of Sweetwater support I got it figured out! The problem was that my content file was named “Content Libraries Samples/Loops.” The NI software was taking that forward slash as a command and confusing it! So the lesson here is don’t put /s in your folder names!! Again thanks for everyone who tried to help!