Native Access Error Message: "Installation Failed" (Mac) | And the KB solution failed

Sevan

Hello

I try to install a product and have the Installation Failed message.

This solution : https://support.native-instruments.com/hc/en-us/articles/360016913977-Native-Access-Error-Message-Installation-Failed-Mac- ... applied... but change nothing.

I'm on Mac Ventura 13.1

The support center is buzy... so if someone have an idea.

Thanks

Sevan

Ok the problem seems solved... I change my Hard Drive

Jeremy_NI

Hey Sevan, my colleagues should get back to you soon. In the meantime, does that happen for any product or one in particular? Are you able to install NI applications for example ? If it's a library, are you installing on an external hard drive? What is the format of that drive ? Have you restarted your computer after giving Full DIsk Access to Native Access and the NTKDaemon ?

Sevan

This is a problem when I try to install a Library (any library) with Native Access.

Of course everything in the KB article has done... Full Disk Access, restart...

Sevan

Ok the problem seems solved... I change my Hard Drive

Jeremy_NI

@Sevan Thanks for the update. Did you change the drive or just the format? Notes on Hard Drive Formats on Mac Computers