Maschine 2 studio not opening.. just the preference screen?? why is this?? HELP

QPRJOE
QPRJOE Member Posts: 2 Newcomer
edited October 22 in Maschine

ive installed everything using native access and its all working apart from Maschine studio!! i just get the preferences screen!

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  • Kubrak
    Kubrak Member Posts: 3,067 Expert
    Answer ✓

    Probably asks to select audio interface to use. I guess. Select desired audio interface driver and it might work.

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,971 mod
    Answer ✓

    @QPRJOE You might start with these steps: My MASCHINE Controller Does Not Start

    Also test it on another computer, if it's the same on the other computer then it's most probably a hardware failure, in that case you should contact our hardware department: https://bit.ly/NISupport_Hardware

  • BNK0M2KI
    BNK0M2KI Member Posts: 1 Newcomer

    Any luck with troubleshooting this issue? I am having the same problem, purchased a second hand MK3 with license transfer, everything installed fine but for some reason I am only getting a 'Preferences' menu for Maschine 2 app & can only close it through Task Manager. Just trying to get started and can't find much about this.

  • QPRJOE
    QPRJOE Member Posts: 2 Newcomer

    I needed to select the correct audio interface. This worked for me hope it does for you.

  • dekee
    dekee Member Posts: 1 Newcomer

    Hello ive tryed everything over and over again I want read on bluetooth but maschine jam show still dont work

  • Jeremy_NI
    Jeremy_NI Customer Care Posts: 12,971 mod

    @dekee Not sure what you mean here, Maschine Jam is just a controller, what are you using bluetooth for and how is this related? Please give more details.

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