Native Access "Registering your product, please wait."

StanleyK
StanleyK Member Posts: 2 Newcomer
in Native Access

good day ,

My problem is that after starting Native Access, I don't see all the products that are for Native Instruments Komplete Kontrol S88 MK2. When entering the serial number in Native Access, it keeps spinning and says

Snímek obrazovky 2022-12-28 v 9.20.18.png

"Registering your product, please wait." and it never ends!!! I let it run for 6 hours and nothing changed. I have the operating system Ventura 13.1 processor M1

Comments

  • Nico_NI
    Nico_NI Administrator Posts: 1,134 admin

    Hey @StanleyK, do you have any update on this? Best is to contact our support in this case. Let us know!

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