Is this path possible? Komplete Ultimate 13 to Komplete Standard 14

vinnie2k
vinnie2k Member Posts: 17 Member
edited October 2024 in Social Club

Hello,

I currently own Komplete 13 Ultimate through:

a) KOMPLETE 13 Upgrade for KSelect DL

b) KOMPLETE 13 ULTIMATE Upgrade for KOMPLETE 8-13 DL

I want to downgrade and update: the goal is to have Komplete 14 standard.

How can I do that?

I thought of selling the 13 Ultimate upgrade on KVR and then updating to 14 through the NI store, would that work?

Thank you :-)

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  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,914 admin
    Answer ✓

    @vinnie2k The best to get a definitive answer on these questions and to have the best options possible you can get in touch here: https://bit.ly/NISupport_OP

  • vinnie2k
    vinnie2k Member Posts: 17 Member

    I did contact support and the answer is disappointing.

    I am going to argue that what I want to do is a zero sum game for NI so they should simply cancel the licence for my upgrade from Standard to Ultimate and create one for the update.

  • dragsquares
    dragsquares Member Posts: 9 Member

    So the answer was what?

  • Kubrak
    Kubrak Member Posts: 3,154 Expert

    I think it should be possible to sell K13U Upgrade from K and keep K13 Upgrade from KS. And later update to K14 using K14 Update.

    Easy to try. Ask for Licence Transfer for K13U Upgrade from K. If it will be possible, you may sell it and update to K14.

  • vinnie2k
    vinnie2k Member Posts: 17 Member
    Answer ✓
    https://community.native-instruments.com/discussion/comment/47078#Comment_47078

    Possible thanks to the flexibility of the NI support people (Elena).

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