why does my KOMPLETE START serial don't work?

FatWuby
FatWuby Member Posts: 3 Newcomer
in Native Access

i've recently installed native access and when i checked my serials for KOMPLETE START don't work, it was under registered products and the 2 unregistered products i have the serial works just fine.

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  • Uwe303
    Uwe303 Moderator Posts: 2,515 mod

    Hello,

    If the serial was already registered (under registered products) you can't and need to activate it a second time. You just install native access,log in and you can download your products.

  • FatWuby
    FatWuby Member Posts: 3 Newcomer

    why does it not show up on my native access?

  • Monochrome
    Monochrome Member Posts: 927 Expert
    Answer ✓

    Just to be clear: "KOMPLETE START" won't show up as an entry in Native Access, the products included in it will.

    Can you see all the products listed on this page inside it?

    If not, have you tried logging out and back into Native Access? Maybe it just needs a little refresh 😅

  • FatWuby
    FatWuby Member Posts: 3 Newcomer

    nope it doesn't show up. i have tried logging out i have refreshed it countless times and i alo uninstalled it and reinstalled it but nothing still showed up

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