why does my KOMPLETE START serial don't work?

FatWuby

i've recently installed native access and when i checked my serials for KOMPLETE START don't work, it was under registered products and the 2 unregistered products i have the serial works just fine.

Monochrome

Just to be clear: "KOMPLETE START" won't show up as an entry in Native Access, the products included in it will.

Can you see all the products listed on this page inside it?

• https://www.native-instruments.com/en/products/komplete/bundles/komplete-start/included-products/

If not, have you tried logging out and back into Native Access? Maybe it just needs a little refresh 😅

Uwe303

Hello,

If the serial was already registered (under registered products) you can't and need to activate it a second time. You just install native access,log in and you can download your products.

FatWuby

why does it not show up on my native access?

Monochrome

Just to be clear: "KOMPLETE START" won't show up as an entry in Native Access, the products included in it will.

Can you see all the products listed on this page inside it?

• https://www.native-instruments.com/en/products/komplete/bundles/komplete-start/included-products/

If not, have you tried logging out and back into Native Access? Maybe it just needs a little refresh 😅

FatWuby

nope it doesn't show up. i have tried logging out i have refreshed it countless times and i alo uninstalled it and reinstalled it but nothing still showed up