How can I fix this? Cannot connect to the internet

Goyo_HG
Goyo_HG Member Posts: 1 Newcomer
edited October 2024 in Native Access

So I just bought the Komplete Kontrol M32 today and I´ve installed Native Acces, the problem is that every time I launch the app this shows up.

I do not use any vpn and my wifi connection is pretty stable so I don´t know how I can solve this.

NI.PNG

I would be very grateful if any of you guys could help me out with this. :)

Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin
    Answer ✓

    Please disable all the following:

    • VPN
    • Web Proxy
    • Network Security Software
    • Antivirus

    Or make exceptions in your antivirus/security/firewall for Native Access and the NTKDaemon.

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,356 admin
    Answer ✓

    Please disable all the following:

    • VPN
    • Web Proxy
    • Network Security Software
    • Antivirus

    Or make exceptions in your antivirus/security/firewall for Native Access and the NTKDaemon.

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