Where are Kontakt libraries ?

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dylanglanz
dylanglanz Member Posts: 1 Newcomer
edited October 2024 in Native Access

Hi everyone!

I recently had to upgrade to macOS Ventura. One of the issues I got is that all my libraries from kontakt disappear. The libraries are located in a usb external hard drive.

I tried a few things: reset and scan database, update kontakt, (see photos attached).


Anyone could think why this happened and any possible solutions?


Thanks !

Kontakt fails when trying to update.png Locations are set to hardrive in Native Access.png missing libraries.png I reset it and update it but no luck unfortunately.png


Best Answer

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Kontakt 7 is not yet compatible with MacOs Ventura. It's always better to check compatibility of all your products before updating your OS. There are known issues especially with some formats of drive not being recognized. What is the format of your external hard drive? It should be APFS as explained in this article: Notes on Network Drives and Disk Formats

Answers

  • Jeremy_NI
    Jeremy_NI Administrator, Customer Care Posts: 14,941 admin
    Answer ✓

    Kontakt 7 is not yet compatible with MacOs Ventura. It's always better to check compatibility of all your products before updating your OS. There are known issues especially with some formats of drive not being recognized. What is the format of your external hard drive? It should be APFS as explained in this article: Notes on Network Drives and Disk Formats

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