Should Komplete show on Native Access under applications once installed?

Noob Alert :-P
I purchased a S88mk2 and s61mk2 and registered the serials, then was shown serials for komplete 13 and 14. Entered those serials into Native Access 2 however neither show up in either my installed list or my available list. Are they supposed to?
Best Answers
-
If it's installed it should show up under the installed tab:
It will also show up under the "Applications / All" tabs but obviously with the install button greyed out if it's already installed.
0 -
Also, to be sure. Komplete 13 or 14 are just bundles, so they won't show as one product but you will find all the products available for you in Native Access.
0
Answers
-
If it's installed it should show up under the installed tab:
It will also show up under the "Applications / All" tabs but obviously with the install button greyed out if it's already installed.
0 -
Also, to be sure. Komplete 13 or 14 are just bundles, so they won't show as one product but you will find all the products available for you in Native Access.
0 -
its a little odd that when you click the release info tab for Komplete Kontrol...it says that it is version 2.8.0 but makes no mention of whether it is KK13 or 14. I already had the KK13 which came with my s61mk2, but just bought a s88mk2 and it came with a voucher for KK14. When I tried to use the serial it just sat there with the little wheel spinning and never did anything. Presumably because it is already installed?
0
Categories
- All Categories
- 21 Welcome
- 739 Hangout
- 73 NI News
- 348 Tech Talks
- 1.6K Native Access
- 7.1K Komplete
- 932 Komplete General
- 1.7K Komplete Kontrol
- 2.6K Kontakt
- 651 Reaktor
- 226 Battery 4
- 390 Guitar Rig & FX
- 263 Massive X & Synths
- 385 Other Software & Hardware
- 3.1K Maschine
- 24 Sampling Room
- 3.8K Traktor
- 3.5K Traktor Software & Hardware
- Check out everything you can do
- Create an account
- See member benefits
- Answer questions
- Ask the community
- See product news
- Connect with creators