New Update Crashes Komplete Kontrol App

EJtheProducer

Anyone else having this issue with new Maschine and Komplete Kontrol update?

Jeremy_NI

You never got back to us. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_KKontrol

ipso facto

I can load the App's just fine...

They just can't find the corresponding hardware i.e. Maschine or Komplete Keyboard.

Still waiting for an answer myself... 2 days and counting.

Jeremy_NI

@EJtheProducer Some more information might be helpful here, like what your operating system is, what kind of computer you have, how does the crash happen, etc...

EJtheProducer

Hi Jeremy,

Im running a Mac Mini, i7, 64 GBs.

I didn’t make any changes except with adding the new update and that’s when I got a midi change error initially with Logic and it wouldn’t read S61 or MK3.

Then Komplete Kontrol wouldn’t launch after that.

Jeremy_NI

I got a midi change error initially with Logic and it wouldn’t read S61 or MK3.

What MIDI change error ? Could you give more details?

Are you able to load the Komplete Kontrol standalone application?

Make sure that both Logic and Komplete Kontrol have full disk access: How to Enable Full Disk Access on macOS

Delete this file: Macintosh HD/Users/User Name/Library/Preferences/com.apple.logic.pro.cs (Accessing the Hidden User Library (macOS))

Does that fix the issue?

Jeremy_NI

You never got back to us. We’re closing this thread now. If you still need assistance on that topic, please get in touch here: http://bit.ly/NIsupport_KKontrol