friend can't find Maschine 2 factory library

dj fresh1

I recently transferred my mikro mk3 license to a friend and today I received my Maschine mk3, he installed native access and and has Maschine 2 & Maschine 2 factory select applications but he doesn't have the actual Maschine 2 Factory Library. Do I need to do something on my end for him to receive the software, I got my email for the MK3 library software install but I don't want to use it till I know he has access to the one for the mikro..

ShelLuser

Fair disclaimer: I never done this myself, but I have been around on the forums quite a whiel now and what I did do just now was look into my own transfer options.

As far as I can tell you cannot transfer your software license anymore but only your hardware (this is what I've seen). This also matches the new NI policies: when you transfer hardware both yourself and the new owner get a software license. So you keep yours and the new owner gets a new one.

Can you guys rule out any possible glitches? No mixing up of accounts? Your friend really used the same account on the website & Native Access? Speaking of which...

Ask your friend to go to that URL to see what items are registered to their account.

One way or the other though: you should go ahead with the installation of your software, trust me: it won't have any impact impact on your friend.